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October 2024

A Story From

Innovation & Technology

Our food system is in the middle of a major transformation due to factors such as a growing population and climate change, while affordability has become more important than ever for people around the world. Additionally, food ideologies are rapidly evolving, becoming more diverse and gaining traction for a larger part of the population.

As a global food company with products reaching billions of people around the world, we aim to work faster and more efficiently, while ensuring that our solutions are adapted to the local context and individual needs. With food systems under pressure, we must find ways to manage tradeoffs between taste, nutrition, sustainability, and affordability.

This is where Artificial Intelligence (AI) and data science comes in. They complement our R&D capabilities by helping us effectively handle these steadily increasing complexities, as well as improving the effectiveness and efficiency of our innovation process. For example, tools such as chatbots can improve productivity and the innovation process by performing a variety of tasks, creating personalized content, and identifying solutions to complex problems.

At Nestlé, we identify digital opportunities across our global R&D organization to leverage AI, machine learning, data science and predictive analytics. This helps us connect the dots quicker, gain valuable insights and continue to deliver novel discoveries today and for generations to come.

Here are some key examples from across our global R&D organization:

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